FAQs

Shipping Policy

For Metro Manila, free shipping is available with a minimum order value of P10,000.00 exclusive for Relpack Products only

Order values below this amount or for delivery outside of Metro Manila are available for pick up only and may be arranged via third party couriers for the buyer’s account, once the payment confirmation is received.

 

How do I place my order?

Simply add as many items as you require to your shopping cart and proceed to check out once ready. Fill in the necessary delivery information and settle the charges. Quick and easy!

 

Where is the pick up location?

Our warehouse is located in Manila Mahogany Compound, 538 MRR Road, Manggahan, Pasig City.  Complete pick up details will be provided once your order has been processed and payment, received.

 

When can I pick up my order?

Pick-up schedule is every Tuesday and Thursday from 9am to 4pm only, and goods are ready 1 business day post settlement of your order. Please get in touch with us to arrange for a convenient pick up schedule.

 

How do I pay?

Payments may be deposited directly into the following bank account:

                        EASTWEST BANK - Pasay-Libertad Branch

                        Account Name: RELPACK PACKAGING SPECIALIST INC.

                        Account Number: 200045871176